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Your Questions, Answered: Empowering You with the Information You Need for Quality Home Care.

Frequently Asked Questions

Please reach us at info@heartsofcompassioninc.com if you cannot find an answer to your question.

Home health care is a wide range of health care services that can be provided in the comfort of your home. It is often more convenient, less expensive, and just as effective as care you receive in a hospital or skilled nursing facility. Our services include medical care, assistance with daily activities, and support for those recovering from illness, surgery, or managing chronic conditions. 


Eligibility for home health care services typically depends on your medical condition and the need for skilled care. Our services are often recommended by a doctor and are available to individuals recovering from surgery, managing chronic illnesses, or needing assistance with daily living activities. We work closely with physicians to determine the best care plan for each client. 


Our agency offers a comprehensive range of services, including, but not limited to:

  • Skilled nursing care
  • Assistance with daily activities (bathing, dressing, eating)
  • Medication management


We accept Medicare, Medicaid, and most private insurance plans.


The cost of services varies depending on the level of care required and the frequency of visits. After an initial assessment, we provide a detailed estimate of the cost of care. We accept various payment options, including private pay, insurance, Medicare, and Medicaid, and we’ll work with you to explore all available financial options. 


To get started, you can contact us directly at (317) 819-8340 to schedule an initial consultation. During this consultation, we’ll discuss your needs, medical history, and the services that would be most beneficial. If you have a referral from your physician, we’ll also coordinate with them to ensure you receive the appropriate care. 


Our caregivers are carefully selected through a rigorous hiring process that includes background checks, professional references, and interviews. Once hired, they undergo comprehensive training to ensure they meet our high standards of care. We also provide ongoing education and support to keep our caregivers updated on best practices and new healthcare protocols. 


Yes, we offer 24/7 care to meet the needs of our clients. Whether you need hourly care, overnight care, or around-the-clock support, we can provide a care plan that suits your schedule and requirements. 


Quality is our top priority. We regularly monitor and evaluate our services through client feedback, caregiver evaluations, and adherence to healthcare regulations. We conduct regular visits to ensure our clients are receiving the highest standard of care and that their needs are being met. 


We are committed to providing exceptional care and take any concerns seriously. If you have any issues or are not satisfied with the care provided, please contact us immediately. We have a dedicated team to address and resolve any concerns to ensure you receive the best possible care. 


Need Assistance? We're Just a Click Away!

Need Assistance? We're Just a Click Away!

Get in touch!

Please reach out to us using the form below, or feel free to contact us directly through any of our channels. 

Hearts of Compassion Community Services

200 Medical Drive, Suite B, Carmel, Indiana 46032, United States

Call Us: (317) 819-8340 Email: info@heartsofcompassioninc.com

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09:00 am – 04:30 pm

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